Privacy Policy
Effective Date: June 4, 2025

Welcome to Ultramade.com (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party providers)

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the website

  • Referring website

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send promotional emails and updates (only with your consent)

  • Monitor website usage trends

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site performance. You can modify your browser settings to refuse cookies or alert you when cookies are being used.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers (e.g., payment processors, shipping partners)

  • Marketing and analytics partners (only non-personal, anonymized data)

  • Law enforcement or government authorities if required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and correct your personal data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing for marketing purposes

To exercise your rights, contact us at info@ultramade.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Ultramade sharjah, Saif Zone U2051
Sharjah International Airport Free Zone
Sharjah, United Arab Emirates
Email: info@ultramade.com